Shane Rice

Experience

• Services Evangelist at AppRiver

  In August 2010 I became the Services Evangelist for AppRiver. In this role I’m responsible for promoting AppRiver services online and in person. I work on our marketing team and focus on search marketing, social media, and inbound marketing.
  
  I started working at AppRiver in May 2009 as a Hosting Support Technician. In this position I was responsible for identifying and resolving issues for customers using our Hosted Exchange product. A few examples of issues I worked on include resolving DNS errors, Outlook/

  • May 2009 - Present

• Recruiter at Truck Driver Institute

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  • As a recruiter at TDI I was responsible for qualifying incoming leads. This included an interview process to determine if an individual was eligible for job placement through our school.
    I also helped coordinate a Salesforce.com deployment and trained other recruiters on this system. After the Salesforce.com deployment I worked with senior management to develop and launch a custom lead capture system with an outside development team.

    • April 2008 - May 2009

• Co-Executive Director at Apron Strings, Inc.

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  • My wife and I co-founded Apron Strings to find and feed hungry children in Northwest Florida. Our goal was to find cost effective ways to address local needs without diverting funds from existing services. We partnered with local schools and our local food bank to offer the Backpack for Kids program, which provided weekend meals to elementary students.
    
    We raised funds for this program, distributed food weekly, coordinated volunteers, and managed non-profit paperwork. In 2009 we fed almost 500 children every weekend by the end of the school year and succ

    • July 2006 - July 2008

• GRAP Account Coordinator at Docupak

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  • At Docupak I worked with the Army National Guard Recruiting Assistance Program and assisted program participants with issues they encountered as this program launched. I fielded phone calls and emails to answer questions and resolve problems related to the Guard Recruiting Assistance Program (GRAP).
    
    I also successfully launched a similar program with the Air National Guard, tailoring the program to meet the needs of the ANG. To do this I helped coordinate the design of merchandise, website, and overall process to meet client budget and deadline request.

    • January 2006 - July 2006

• Mortgage Associate at Ameriquest Mortgage

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  • Generated mortgage applications from in-bound and out-bound sources and developed loan packages to meet customer needs.

    • May 2005 - January 2006